COVID-19 Update 12-10-2020 Holyoke Credit Union will be expanding our drive-thru hours of operation. Starting on Monday, December 14, 2020, the Holyoke drive-thru will be open: Mon.-Thurs. 8AM-4PM, Fri. 8AM -5PM and Sat. 9AM-12PM. The W. Springfield and Feeding Hills drive-thrus will be open: Mon.-Thurs. 9AM-4PM, Fri. 9AM -5PM and Sat. 9AM-12PM. All branch lobbies will remain closed until further notice. All HCU ATMs remain open. Mobile banking, online banking and HCU's Member Solutions Call Center (413-532-7007) will continue to be available. To see a Member Service Representative call 413-341-0133 for Holyoke or 413-278-6840 for W. Springfield or Feeding Hills for an appointment.

West Springfield Branch

333 Elm Street
West Springfield, MA 01089

Tel: (413) 278-6850

Fax: (413) 732-2903

Hours - Special Hours During the COVID-19 Crisis

Day of Week Lobby Drive-Through
Mon-Wed Temporarily Closed 9:00 am - 4:00 pm
Thursday Temporarily Closed 9:00 am - 4:00 pm
Friday Temporarily Closed 9:00 am - 5:00 pm
Saturday Temporarily Closed 9:00 am - 12:00 pm
Sunday Closed Closed

Member Solutions Call Center - 413-532-7007

In observance of the upcoming holidays, HCU's Member Solutions Call Center will be closing early on Christmas Eve at 7:00 pm and will be closed on Christmas Day.  The Call Center will also be closed on New Year's Day.  

Call Center Day of Week Call Center Hours
Mon-Fri 8:00am - 8:00pm
Saturday 9:00am - 1:00pm
Sunday 10:00am - 2:00pm

Map & Direction