The Holyoke and Feeding Hills lobbies are now open to limited traffic (Holyoke - 5 members & Feeding Hills - 3 members at any time). Masks are required and social distancing will be practiced. HCU's hours will remain the same, M - F 9am - 4pm, Sat. 9am - 12pm. The West Springfield branch will remain closed until further notice, however the West Springfield Drive-thru is now open. If you wish to meet with a Member Service Representative, please call for an appointment. For Holyoke, call Sharon Carter at 413-341-0133. For Feeding Hills, call either Marjorie Letasz or Beth Cook at 413-278-6840. We thank you for your understanding while we implement this "new normal"!
COVID-19 Update 10/07/2020 - West Springfield Drive-Thru is Reopening! - Starting on Tuesday, October 13, 2020, the drive-thru at Holyoke Credit Union's West Springfield Branch (333 Elm Street) will be open for business. The drive-thru only will be open Mon.-Fri. from 9-4 and on Saturdays from 9-12.

West Springfield Branch

333 Elm Street
West Springfield, MA 01089

Tel: (413) 278-6850

Fax: (413) 732-2903

Hours - As of Tuesday, October 13, 2020

Day of Week Lobby Drive-Through
Mon-Wed Temporarily Closed 9:00 am - 4:00 pm
Thursday Temporarily Closed 9:00 am - 4:00 pm
Friday Temporarily Closed 9:00 am - 4:00 pm
Saturday Temporarily Closed 9:00 am - 12:00 pm
Sunday Closed Closed

Member Solutions Call Center - 413-532-7007

Call Center Day of Week Call Center Hours
Mon-Fri 8:00am - 8:00pm
Saturday 9:00am - 1:00pm
Sunday 10:00am - 2:00pm

Map & Direction