The Holyoke and Feeding Hills lobbies are now open to limited traffic (Holyoke - 5 members & Feeding Hills - 3 members at any time). Masks are required and social distancing will be practiced. HCU's hours will remain the same, M - F 9am - 4pm, Sat. 9am - 12pm. The West Springfield branch will remain closed until further notice, however the West Springfield Drive-thru is now open. If you wish to meet with a Member Service Representative, please call for an appointment. For Holyoke, call Sharon Carter at 413-341-0133. For Feeding Hills, call either Marjorie Letasz or Beth Cook at 413-278-6840. We thank you for your understanding while we implement this "new normal"!
COVID-19 Update 10/07/2020 - West Springfield Drive-Thru is Reopening! - Starting on Tuesday, October 13, 2020, the drive-thru at Holyoke Credit Union's West Springfield Branch (333 Elm Street) will be open for business. The drive-thru only will be open Mon.-Fri. from 9-4 and on Saturdays from 9-12.

Fees
Effective Date: February 1, 2017

Account Related Fees

Account Research (per hour)     $50.00
Canadian Checks (US Dollar Account) $10.00
Check Orders  Variable
Copy of Check (Including Deposited)   $3.00
Dormant/Inactive Account $25.00
Early Closeout Fee (180 days) $25.00
Escheatment  $25.00
Instant Statement $5.00
Insufficient Funds/Uncollected Funds $30.00
IRA Trustee Transfer (outgoing) $30.00
Missing Mailing Address (per month)  $10.00
Reg D Excessive Transaction Fee $10.00
Money Market Excess of Three Checks Per Statement Cycle $10.00
Overdraft Protection Transfer   $5.00
Returned ACH Credit/Debit (Origination)  $30.00
Statement Copy $10.00


Service Related Fees

Backup Withholding $10.00
Checkbook Reconciliation (per hour) $30.00
Collection Item $20.00
1098/1099 Tax Form Copy $7.00
Night Deposit (per drop)   Free
Night Deposit Bag (additional bags) Free
Non-Member Loan Application Fee   $25.00
Notary Service $1.25
Returned Deposit Item $5.71
Security Fee $1.95
Tax Liens/Levies $50.00
Telephone Balance Inquiry $5.00
Telephone Transfer $5.00
Telephone Inquiry of Checks Cleared $5.00
Verification of Deposit (social service) Free
Verification of Deposit (other lender) $10.00
Verification Letter  $10.00


Official Bank Checks

Money Orders $5.00
Official Checks $7.00
Stop Payment $30.00
Stop Payment Money Orders $30.00
Stop Payment Official Check $40.00


Wire Transfer Fees    

Domestic/Foreign Incoming $10.00
Domestic Outgoing $35.00
Foreign Outgoing $50.00
Recurring $10.00


ATM/Debit Card Service Fees

Replacement of ATM/Debit Card $15.00
Replacement of ATM/Debit Card (Rush) $75.00
Replacement of PIN $6.00

Safe Deposit Box Fees

Safe Deposit Box 3 x 5 $45.00
Safe Deposit Box 3 x 10 $75.00
Safe Deposit Box 5 x 10 $95.00
Safe Deposit Box 10 x 10 $140.00
Lock Drilling $129.00
Lost Safe Deposit Box Key $149.00
Late Rental Fee $10.00



Online Banking Fees

Online Banking Free
Online Bill Payment Free
Mobile Remote Deposit Capture Free
eStatements Free

Holyoke Credit Union ATMs are available for free, unlimited use by members. Other institutions may impose a surcharge for use of their ATMs.