COVID-19 Update - 06/25/20 - WE'RE REOPENING OUR LOBBY! - As of Mon, June 29, 2020, HCU will be reopening the Holyoke and Feeding Hills lobbies to limited traffic (Holyoke - 5 members & Feeding Hills - 3 members at any time). Masks will be required and social distancing will be practiced. HCU's hours will remain the same, M - F 9am - 4pm, Sat. 9am - 12pm. The West Springfield branch will remain closed until further notice. If you wish to meet with a Member Service Representative, please call for an appointment. For Holyoke, call Sharon Carter at 413-341-0133. For Feeding Hills, call either Marjorie Letasz or Beth Cook at 413-278-6840. We thank you for your understanding while we implement this "new normal"!

Change in Terms Notice – Funds Availability Policy

Change in Terms Notice Funds Availability Policy Changes have been made to Federal Regulation CC, changing the amount of funds that may be made available to you, effective July 1, 2020. Depending on the type of check deposited or certain circumstances, funds may not be available to you until the second business day after the day the deposit is received. Beginning July 1, 2020, the first $225 of your deposit will be available on the first business day after we receive your deposit. This is a c ...

COVID-19 Update - Lobbies Reopening!

COVID-19 Update June 25, 2020 On Monday, June 29, 2020 Holyoke Credit Union s lobbies will be reopening with limited traffic. In Holyoke, only 5 members at a time and in Feeding Hills, only 3 members at a time. Face masks and social distancing will be required. The Holyoke and Feeding Hills branch hours will be: Holyoke Feeding Hills Drive-Up Mon-Fri (9:00am - 4:00pm) Sat (9:00am - 12:00pm) HCU s West Springfield Branch and Drive-thru will remain closed until further notice. The ...

EIP FAQs and Scam Tips

Tips to Avoid Scams Related to Economic Impact Payments The IRS will not call or email you asking for personal information. If someone sends you an email or calls your home or cell phone asking for your Social Security number, bank account information or other personal information in order for you to receive your Economic Impact Payment check, do not engage, as it likely coming from a scammer. Beware of websites or social media attempts to request money or personal information. The offic ...

2020 Holyoke Credit Union Scholarship

The Holyoke Credit Union Scholarship Program will be awarding three (3) $500 college scholarships this year to eligible students. Eligibility is open to high school seniors who will be enrolled in an undergraduate college degree program during the 2020-2021 academic year and upperclassmen (students already enrolled in college). Please see below for the cover letter and application or come to one of our drive-thru locations. Eligibility requirements: Eligibility is open to high school sen ...

Important Message to Our Members - April 2, 2020

To Our Valued Members: Holyoke Credit Union (HCU) is committed to taking all necessary precautions along with implementing prudent safeguards to protect our members, employees, and the general public in a continuous effort to prevent the spread of the novel Coronavirus (COVID-19). We continue to implement evolving strategies that will allow us to ensure we are available to service you in our branches for the duration of this pandemic all in support of social distancing. To ...

COVID-19 Relief Efforts

We have created a relief efforts page to provide an central point of information for the relief efforts Holyoke Credit Union is providing. CLICK HERE FOR THE COVID-19 RELIEF EFFORTS PAGE

Coronavirus Scams

Fraudsters are everywhere and are looking to take advantage of people, especially during times of fear and high stress. At HCU we urge you to be careful and be on the lookout for these Coronavirus scams: Fraudsters posing as the CDC the CDC (Center for Disease Control) will never ask for your personal information. The Fake Map or the Corona-Virus-Map.com, which claims it provides an up-to-date coronavirus map like the one produced by John Hopkins University. BUT this one has malware ...

Coronavirus Update - March 18, 2020

To Our Valued Members: The health and safety of our members and employees is our top priority. Holyoke Credit Union is committed to joining the effort to reduce the spread of the COVID-19 virus. To that end, please note the following changes which are EFFECTIVE IMMEDIATELY: We have closed our branch lobbies to member traffic and will serve members via the Drive-up window, ATM, online, mobile and telephone banking services. HCU s lobbies will be open for limited in-person transactions by appo ...

Coronavirus Update - 03/17/2020

Coronavirus Update: Effective Wednesday, March 18, 2020, we will be modifying member access to our branches, which will now offer Drive-up services only, or limited in-person transactions by appointment only, until further notice. Please use the Drive-up today if you can. HCU's online and mobile channels will remain available 24/7, as will our ATMs. HCU's call center is available as usual.

Coronavirus Precautions - We Care About You!

YOUR HEALTH IS IMPORTANT TO US. At Holyoke Credit Union we care about more than your financial health. We care about your total well-being. That means implementing practices and policies in our branches to prevent the spread of illness to keep our members and our employees healthy. Here s what we can do every day to help keep you well. HAND WASHING POLICY. Regular and thorough hand washing is one of the best ways to prevent the spread of viruses and bacteria. HAND SANITIZER. All ou ...

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