News

COVID-19 Update - West Springfield Drive-Thru Reopening!

Starting on Tuesday, October 13, 2020, the drive-thru at Holyoke Credit Union's West Springfield Branch (333 Elm Street) will be open for business. The drive-thru only will be open Mon.-Fri. from 9-4 and on Saturdays from 9-12. The lobby will remain closed. We thank you for your patience as we navigate through this pandemic.

Attention HCU Debit Card Users!

Please be advised that on Monday, September 14, 2020 HCU will be transitioning its debit card processor to a new processor. HCU expects this transition to be without incident, however, please note the following restrictions that will be in place for all HCU ATMs from 9/14/2020 9/16/2020: Check or cash deposits will not be accepted, however, the Holyoke and Feeding Hills branches and drive-thrus will be open for business as usual and Mobile Deposit is always available for check deposits. Me ...

2020 Holyoke Credit Union Scholarship Recipients

Holyoke Credit Union (HCU) Board of Directors would like to announce the winners of the 2020 Holyoke Credit Union Scholarship. Dennis Moran, Thomas Paquin and Michael Ghazil, members of the HCU Board of Directors, and members of the Scholarship Committee, have been given the task of choosing the recipients of the scholarships. This year, from a field of 33 applicants, Michael Lukasiewicz, Emma Gale and Kaleb Hogan were chosen. Each recipient received $500 to put toward his/her college expenses ...

Change in Terms Notice – Funds Availability Policy

Change in Terms Notice Funds Availability Policy Changes have been made to Federal Regulation CC, changing the amount of funds that may be made available to you, effective July 1, 2020. Depending on the type of check deposited or certain circumstances, funds may not be available to you until the second business day after the day the deposit is received. Beginning July 1, 2020, the first $225 of your deposit will be available on the first business day after we receive your deposit. This is a c ...

COVID-19 Update - Lobbies Reopening!

COVID-19 Update June 25, 2020 On Monday, June 29, 2020 Holyoke Credit Union s lobbies will be reopening with limited traffic. In Holyoke, only 5 members at a time and in Feeding Hills, only 3 members at a time. Face masks and social distancing will be required. The Holyoke and Feeding Hills branch hours will be: Holyoke Feeding Hills Drive-Up Mon-Fri (9:00am - 4:00pm) Sat (9:00am - 12:00pm) As of June 29, 2020, HCU s West Springfield Branch and Drive-thru will remain closed until ...

EIP FAQs and Scam Tips

Tips to Avoid Scams Related to Economic Impact Payments The IRS will not call or email you asking for personal information. If someone sends you an email or calls your home or cell phone asking for your Social Security number, bank account information or other personal information in order for you to receive your Economic Impact Payment check, do not engage, as it likely coming from a scammer. Beware of websites or social media attempts to request money or personal information. The offic ...

Important Message to Our Members - April 2, 2020

To Our Valued Members: Holyoke Credit Union (HCU) is committed to taking all necessary precautions along with implementing prudent safeguards to protect our members, employees, and the general public in a continuous effort to prevent the spread of the novel Coronavirus (COVID-19). We continue to implement evolving strategies that will allow us to ensure we are available to service you in our branches for the duration of this pandemic all in support of social distancing. To ...

COVID-19 Relief Efforts

We have created a relief efforts page to provide an central point of information for the relief efforts Holyoke Credit Union is providing. CLICK HERE FOR THE COVID-19 RELIEF EFFORTS PAGE

Coronavirus Scams

Fraudsters are everywhere and are looking to take advantage of people, especially during times of fear and high stress. At HCU we urge you to be careful and be on the lookout for these Coronavirus scams: Fraudsters posing as the CDC the CDC (Center for Disease Control) will never ask for your personal information. The Fake Map or the Corona-Virus-Map.com, which claims it provides an up-to-date coronavirus map like the one produced by John Hopkins University. BUT this one has malware ...

Coronavirus Update - March 18, 2020

To Our Valued Members: The health and safety of our members and employees is our top priority. Holyoke Credit Union is committed to joining the effort to reduce the spread of the COVID-19 virus. To that end, please note the following changes which are EFFECTIVE IMMEDIATELY: We have closed our branch lobbies to member traffic and will serve members via the Drive-up window, ATM, online, mobile and telephone banking services. HCU s lobbies will be open for limited in-person transactions by appo ...