COVID-19 Update - April 2, 2020 - For the safety of our members, staff and the public, HCU will temporarily be closing our West Springfield Branch as of Mon. April 6, 2020. ATMs in West Springfield will remain functional. HCU will temporarily be reducing the hours in the Holyoke and Feeding Hills branches. They will be open Mon.-Fri.: 10am-3pm and Sat. 9am-12pm. Mobile banking, online banking and HCU's Member Solutions Call Center will continue to be available. For more complete information please see the News article "Important Message to Our Members" below.

Important Quicken & QuickBook Update

Posted: May 11, 2018

Important Update for Quicken/QuickBook Users

Holyoke Credit Union recently updated its internet banking system. To continue using Quicken/QuickBooks, you will need to complete an account deactivation and reactivation process. Documents detailing how to complete this process are below.

If you connect directly through Quicken/QuickBooks follow these instructions:

If you connect through HCU’s online banking, please follow these instructions:

Please note: There is a chance that transactional data may be duplicated when your new account is set up. Detailed instructions on how to correct any duplicate data can be found below as well in the Post-Conversion Troubleshooting Guide.

We apologize for the inconvenience. If you need assistance during this process, please contact our online banking support at 866-987-8305.