The Holyoke and Feeding Hills lobbies are now open to limited traffic (Holyoke - 5 members & Feeding Hills - 3 members at any time). Masks are required and social distancing will be practiced. HCU's hours will remain the same, M - F 9am - 4pm, Sat. 9am - 12pm. The West Springfield branch will remain closed until further notice. If you wish to meet with a Member Service Representative, please call for an appointment. For Holyoke, call Sharon Carter at 413-341-0133. For Feeding Hills, call either Marjorie Letasz or Beth Cook at 413-278-6840. We thank you for your understanding while we implement this "new normal"!

Important Quicken & QuickBook Update

Posted: May 11, 2018

Important Update for Quicken/QuickBook Users

Holyoke Credit Union recently updated its internet banking system. To continue using Quicken/QuickBooks, you will need to complete an account deactivation and reactivation process. Documents detailing how to complete this process are below.

If you connect directly through Quicken/QuickBooks follow these instructions:

If you connect through HCU’s online banking, please follow these instructions:

Please note: There is a chance that transactional data may be duplicated when your new account is set up. Detailed instructions on how to correct any duplicate data can be found below as well in the Post-Conversion Troubleshooting Guide.

We apologize for the inconvenience. If you need assistance during this process, please contact our online banking support at 866-987-8305.