COVID-19 Update - March 22, 2021 - All Holyoke Credit Union lobbies will be open to limited traffic. The West Springfield and Feeding Hills lobbies and drive-thrus will be open: M-Th. 9am - 4pm; Fri. 9am -5pm; and Sat. 9am-12pm. The Holyoke lobby will be open: M-Th. 9am - 4pm; Fri. 9am -5pm; and Sat. 9am-12pm. The Holyoke Drive-thru will be open: M-Th. 8am - 4pm; Fri. 8am -5pm; and Sat. 9am-12pm. Mobile banking, online banking and HCU's Member Solutions Call Center (413-532-7007) are available for your convenience. We look forward to seeing you again! Please remember to wear a mask and maintain social distance while in the lobby. Thank you!

Important Quicken & QuickBook Update

Posted: May 11, 2018

Important Update for Quicken/QuickBook Users

Holyoke Credit Union recently updated its internet banking system. To continue using Quicken/QuickBooks, you will need to complete an account deactivation and reactivation process. Documents detailing how to complete this process are below.

If you connect directly through Quicken/QuickBooks follow these instructions:

If you connect through HCU’s online banking, please follow these instructions:

Please note: There is a chance that transactional data may be duplicated when your new account is set up. Detailed instructions on how to correct any duplicate data can be found below as well in the Post-Conversion Troubleshooting Guide.

We apologize for the inconvenience. If you need assistance during this process, please contact our online banking support at 866-987-8305.