COVID-19 Update 12-10-2020 Holyoke Credit Union will be expanding our drive-thru hours of operation. Starting on Monday, December 14, 2020, the Holyoke drive-thru will be open: Mon.-Thurs. 8AM-4PM, Fri. 8AM -5PM and Sat. 9AM-12PM. The W. Springfield and Feeding Hills drive-thrus will be open: Mon.-Thurs. 9AM-4PM, Fri. 9AM -5PM and Sat. 9AM-12PM. All branch lobbies will remain closed until further notice. All HCU ATMs remain open. Mobile banking, online banking and HCU's Member Solutions Call Center (413-532-7007) will continue to be available. To see a Member Service Representative call 413-341-0133 for Holyoke or 413-278-6840 for W. Springfield or Feeding Hills for an appointment.

Important Quicken & QuickBook Update

Posted: May 11, 2018

Important Update for Quicken/QuickBook Users

Holyoke Credit Union recently updated its internet banking system. To continue using Quicken/QuickBooks, you will need to complete an account deactivation and reactivation process. Documents detailing how to complete this process are below.

If you connect directly through Quicken/QuickBooks follow these instructions:

If you connect through HCU’s online banking, please follow these instructions:

Please note: There is a chance that transactional data may be duplicated when your new account is set up. Detailed instructions on how to correct any duplicate data can be found below as well in the Post-Conversion Troubleshooting Guide.

We apologize for the inconvenience. If you need assistance during this process, please contact our online banking support at 866-987-8305.