COVID-19 Update 12-10-2020 Holyoke Credit Union will be expanding our drive-thru hours of operation. Starting on Monday, December 14, 2020, the Holyoke drive-thru will be open: Mon.-Thurs. 8AM-4PM, Fri. 8AM -5PM and Sat. 9AM-12PM. The W. Springfield and Feeding Hills drive-thrus will be open: Mon.-Thurs. 9AM-4PM, Fri. 9AM -5PM and Sat. 9AM-12PM. All branch lobbies will remain closed until further notice. All HCU ATMs remain open. Mobile banking, online banking and HCU's Member Solutions Call Center (413-532-7007) will continue to be available. To see a Member Service Representative call 413-341-0133 for Holyoke or 413-278-6840 for W. Springfield or Feeding Hills for an appointment.

Affected By the Government Shutdown?

Posted: Jan 01, 2019

We’re here to help if you’re affected by the government shutdown.

We know that the government shutdown is stressful for many of our members.

We may be able to help if you’re concerned about paying your Holyoke Credit Union mortgage, credit card, auto loan or other loan because you are affected by the shutdown. Please call our Retail Banking Officer, Adrienne Scott at 413-278-6852, so we can discuss your accounts—we want to help you avoid the negative consequences for missing a payment, such as being charged a late fee or reporting a late payment to a credit bureau.

Further, if you’re a federal employee whose paycheck was last direct-deposited into a Holyoke Credit Union account in November 2018, we're waiving or refunding some fees on your Holyoke Credit Union checking and savings accounts.

Again, please call our Retail Banking Officer, Adrienne Scott at 413-278-6852 if you need help with your Holyoke Credit Union accounts.

At Holyoke Credit Union, you are not alone!